| Trouble Shooting |
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The current computing
system is not compatible with MagicTune.
Please press OK and click on the "Shortcut
to the MagicTune site" to view our home page
for further reference. |
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1. An error may occur when your video/graphic
card is not in the 'Available' list.
(The latest or oldest video cards may not
be compatible.) |
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- Please, Fill out the form
and we will reply as soon as possible. Click
Here |
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2. An error may occur if the card
maker has modified the video card driver or the
graphics chip even when the video card is
in the list. |
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- Please, Fill out the form
and we will reply as soon as possible. Click
Here |
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3. Check if your monitor is manufactured
by Samsung.
Products from other
manufacturers may cause errors. |
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- Only Samsung products are
able to support this feature. |
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4. An error may occur even when your
monitor is manufactured by Samsung but is out of
date.
Check if your monitor is able to support
MagicTune. |
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- This feature is only supported
by those monitors that are registered on our
homepage.
- Check for the monitor before purchasing
it as out-of-date models are not supported. |
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| 5. |
An error occurs
when no information on EDID (Extended Display
Identification Data) exists for the current
monitor.
This happens when from your desktop, Start
> Setup > Control Panel > System
> Hardware > Device Manager > Monitor
is selected, the current "Plug-and-play
monitor" is removed and new hardware
is searched for but the system couldn't find
any "Plug-and-play monitor". |
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| |
- Please, Fill out the form
and we will reply as soon as possible. |
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| 6. |
An error occurs
when replacing the monitor with a new one
when the system power is off but the system
has not been restarted. |
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- Please restart the system
each time the monitor is replaced before using
MagicTune. |
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| 7. |
An error occurs
when the video card driver is not installed
properly.
This happens when the current video card list
is not displayed normally.
You can check this via Start > Setup >
System > Hardware > Device Manager >
Display Adapter. |
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- Visit the video card maker's
homepage and download and install the latest
driver.
- For more information about the video card,
contact the card manufacturer. |
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| To ensure normal operation, please
restart your system. |
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| 1. |
An error occurs
when the system is not restarted after installing
MagicTune.
(This is for Win98SE
and WinMe only.) |
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- Restart the system before
use. |
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| For the best performance of MagicTune,
adjust to the optimal resolution. Refer to the User
Guide for the optimal resolution. |
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| 1. |
If you do not adjust to the
optimal resolution and perform Color Calibration,
the monitor cannot be adjusted to
the optimal condition. |
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- Restart the system before
use. |
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This video card does not support
MagicTune.
Please install a new video card driver. |
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| 1. |
An error occurs when the video
card driver is not installed properly.
This happens when the current video card list
is not displayed normally.
You can check this from Start > Setup >
System > Hardware > Device Manager >
Display Adapter. |
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| |
- Visit the video card manufacturer's
homepage and download and install the latest
driver.
- For more information about the video card,
contact the card manufacturer. |
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As the Highlight program uses the
communication lines,
please exit the Highlight program before you can
access MagicTune. |
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| 1. |
Some of Samsung CDT monitors
support the Highlight feature.
When using both the Highlight feature and
MagicTune simultaneously, conflicts occur,
which cause errors. |
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- Make sure to turn OFF Highlight
before using MagicTune. |
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