| Trouble Shooting |
|
| Before You Call Technical
Support |
|
MagicRotation Software works with the installed
"Display Driver" supplied by your Graphic
Card Vendor to provide screen rotation capabilities.
If the installed "Display Driver" is working
incorrectly or has bugs in it, then these bugs would
still exist even after MagicRotation Software is
installed.Any incorrect/random behaviour resulting
due to problems in the installed "Display Driver"
are not due to MagicRotation Software.
In order to verify if a problem exists in the installed
"Display Driver" , you can perform the
following diagnostic steps : |
|
| • Check if the problem is occurring
in both 0 orientation (Landscape mode) and 90 orientation
(Portrait mode). |
• Check if the problem occurs with
different color depths (8/16/32 bits per pixel)
and different resolution modes
(800 x 600, 1024 x 768). |
| • Check if the problem occurs without
installing MagicRotation Software. |
| |
| If the problem is repeating in any/all of the
following scenarios then it may be the problem with
your installed "Display Driver" : |