Responding to a Missing Device

  • Lock My Mobile: In most cases, when you discover that your device is missing, locking it with a PIN should be your first step. Lock My Mobile also lets you send a message to your phone requesting a call to another number where you can be reached. This call can be placed even while the phone remains locked, giving anyone who finds your phone a chance to be the hero.
  • Ring My Mobile: This feature causes your device to ring at its highest volume for one minute, regardless of its current settings. This can deter a would-be thief—or simply help you pinpoint the exact location of your device deep inside your couch!
  • Track My Mobile: Stop wondering where your phone is. Track My Mobile shows the location of your device on a map, updating every 15 minutes for up to 12 hours.
  • Call Logs: View the call history for your phone over the past week to see whether it has fallen into unfamiliar hands. This feature can turn the table on thieves by exposing their contacts.
  • Wipe Out My Mobile: For the ultimate protection of highly sensitive data, use this option to erase all the data on your smartphone, foiling identity theft.

Other Samsung Services

  • • AllShare Play: With the AllShare Play app on your mobile device, you can enjoy your photos, videos, and music anytime, anywhere. When you’re on the go, you can access music stored on your home PC. You can also use your Samsung Smart TV to view photos and videos stored on your smartphone.
  • • Family Story: Share messages, scheduling, photos, videos, and more with your family members in one location that everyone can access from their mobile devices, computers, or Smart TVs.
  • • Media Hub: Watch the latest movies and TV shows on your mobile device (most movies are available the day of the DVD release). You never have to sync with a PC; all you need is a Wi-Fi connection and a credit card. Share your shows with the whole family—you can share content across five Samsung devices at once.
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