CLICK HERE FOR EARLY ACCESS
Samsung Pay is a simple and secure way to pay with your compatible Samsung Galaxy device, that is designed to be accepted at compatible point of sale terminals.
We're pleased to announce "Mashreq" as our first supporting bank to bring its customers early access to Samsung Pay.
Click on the Mashreq logo below to get early access and begin experiencing Samsung Pay.
For more information about our Privacy Notice and Terms of Service, please click below.
Simple to use
It takes just 3 simple steps to use Samsung Pay.
to launch Samsung Pay
with your fingerprint
your phone on the
terminal to pay
Designed to be secure
Samsung Pay protects payment information with several layers of security keeping information separate, not storing your card details (other than a device-specific token) and has the added security of Samsung KNOX, where fingerprint or password authentication is required for every transaction.
Pay with peace of mind
Payments can only be authorised through your fingerprint scan. So only you can allow transactions with Samsung Pay — providing an additional level of security.
You can also authenticate your identity with a 4-digit PIN code instead of using your fingerprint.
Select preferred card
Enter your 4-digit PIN
Tap to complete transaction
You can use Samsung Pay in almost every store because it supports both MST and NFC. This means that if you can use your credit card, chances are you can use Samsung Pay just as easily.
Frequently Asked Questions
Find your answers here.
- Card Registration
- What is Samsung Pay?
Samsung Pay is a convenient and simple way to make mobile payments with select Samsung Galaxy phones, and it works at virtually any retailer where you can tap, swipe or scan your card.
- Why should I use Samsung Pay instead of my plastic cards?
Samsung Pay offers a simple and convenient payment experience that is quicker than searching through your wallet or purse. Additionally, Samsung Pay adds a level of security to your payment information that physical cards don’t have.
- How does Samsung Pay work?
Samsung Pay uses proprietary Magnetic Secure Transmission (MST) and Near Field Communication (NFC) to make contactless mobile payments.
- What devices are compatible with Samsung Pay?
Samsung Pay supports Galaxy S 7, Galaxy S 7 edge, Galaxy S 6 edge+, Galaxy Note 5, Galaxy A5 (2016), Galaxy A7 (2016).
- Which payment cards can I register to Samsung Pay?
Currently you can register all Credit & Debit Cards in Visa and MasterCard platforms issued by Mashreq.
- How do I make in-store purchases with Samsung Pay?
1. Initiate Samsung Pay by either swiping-up from the home button or opening the Samsung Pay app from the home screen.
2. Select the card you want to pay with by swiping left or right.
3. Verify your fingerprint or PIN and touch your phone to either the card reader or NFC reader to complete the transaction.
- Can Samsung Pay make online purchases?
Not currently. Samsung Pay is focused on enabling simple and secure in-store payments. Online and in-app purchases will be considered for future releases of Samsung Pay.
- How can I cancel a payment made using Samsung Pay?
Canceling a payment made with Samsung Pay is the same as a physical card. The exact process will depend on the policies of your card issuer and the merchant you made the purchase from.
- How is my default payment card in Samsung Pay determined?
There is no "default" card in Samsung Pay When you open the app or activate the Simple Pay feature by swiping up from the Home Key on supported screens, the first card displayed is either the last card you registered or the last card you viewed or used.
- The cashier asks the last 4 digits of the card but the transaction still does not pass, what to do?
In case that merchant may ask you for the last four digits of the card number, you will need to provide the last four digits of the digital card number, instead of the last four digits of the physcial card. For ease of use, it is located on the left side of the card in the Samsung Pay screen, and in the main app when viewing your registered cards.
- How can I keep track of purchases I’ve made with Samsung Pay?
Samsung Pay show last 10 purchases. To see that:
1. Open Samsung Pay
2. Choose the card
3. At the bottom you may see last purchases.
However, currently, due to some merchants' policy, the amount of money you've puchased could not be seen in the list. Sorry for inconvenience and we will do our best to resolve this with merchants.
- Can I continue to use my physical payment card if I disable Samsung Pay or remove the digital equivalent on Samsung Pay?
Yes. When you disable Samsung Pay or remove a registered card, you are only suspending the token, or digital card number, that has been assigned to your device for that card. If you wish to suspend you physical card, please contact your card issuer for assistance.
- What should I do if I lose my original payment card and then receive a replacement card?
The payment cards on Samsung Pay are digital versions of your physical payment cards. If you lose your original payment card and then receive a replacement card, you need to remove the original payment card from Samsung Pay and register the replacement card.
- Can I use Samsung Pay in foreign countries?
Samsung Pay service will be available in the UAE. Please check your card issuer’s policies for transactions in foreign countries. If you can use your card in the country you are travelling to, you should be able to use Samsung Pay to make a payment.
- In which countries will Samsung Pay be available?
Samsung Pay will be launched in the UAE and has launched in South Korea, United States (USA), China, Spain, Singapore, Australia, Puerto Rico, Brazil and in Russia . Samsung is working to expand Samsung Pay to additional regions.
- How can I register my card?
Cards can be either automatically registered by scanning your card with Samsung Pay or manually inputting the card information.
Then, depending on the policies set by your bank or credit union, Samsung Pay will prompt you to verify your identity through an email, SMS or a phone call.
- How long will it take for my card to activate after registering it to Samsung Pay?
It will take 10 minutes fo your card to be activated after registering to Samsung Pay.
- How many cards can I register into Samsung Pay?
You can register up to 10 payment cards in Samsung Pay. (Credit Cards, Debit Cards)
- Can I register the same card with more than one device using Samsung Pay?
Yes. The total number of devices you can register a card to may vary. Contact your card issuer for more details on the number of devices that you can register your card to.
- Can I use Wi-Fi for card registration in Samsung pay?
Yes. However, for the best experience, the device should have a SIM card installed. If you encounter any issues when registering the card over Wi-Fi, we suggest switching to a cellular data connection.
- What should I do if I have trouble adding a payment card to Samsung Pay?
Please check your internet connection first and if it still doesn't work, please contact bank call center for more information.
- What is MST?
Magnetic Secure Transmission or MST, is a groundbreaking method of sending data using magnetic waves. MST replicates a card swipe by wirelessly transmitting magnetic waves from the supported Samsung device to a standard card reader. MST turns every card reader into a contactless payment receiver.
- What is NFC?
Near Field Communication or NFC is a method of wirelessly transmitting data using radio waves. Samsung Pay uses NFC to wirelessly transmit payment data to payment terminals with NFC readers that have been activated for use.
- What is the difference between MST and NFC technology?
For the average user there is no the differences between using NFC or MST. The technology, called MST is able to simulate the magnetic field, which is similar to a conventional credit card signal. Terminal thinks that you have held the card, rather than put the phone. The radius of action is similar to NFC - up to 7 centimeters.
For Samsung Pay, either MST or NFC technology can be used to make secure, contactless transactions. The key difference is that approximately 90% of all merchants can accept MST, which makes Samsung Pay the most accepted mobile payment service on the market.
- Which is more secure, MST or NFC?
In the context of Samsung Pay, MST and NFC have the same level of security. The payment information transmitted by both MST and NFC is protected using tokenization.
- How accurate is the fingerprint scanner?
Fingerprint Scan has a False Acceptance ratio of 0.002%. In this case, Fingerprint is highly secured in which it is unlikely that a different person can log in the Samsung Pay with Fingerprint security.
- How close does the device have to be to the card reader for MST to work?
To pay for the phone you need to bring to a distance of no more than 5 cm.
- How secure is Samsung Pay?
Samsung Pay uses Tokenization, a Secure Environment, and Samsung KNOX to secure your payment information. Additionally, you verify either your fingerprint or a 4-digit PIN when making purchases.
- What is Tokenization?
Tokenization is a method of replacing your sensitive payment card information (Card Number, Expiration Date, Security code, etc.) with a device-specific ‘Token’ which acts as a surrogate value. In mobile payments, Tokens are used to protect your payment information and to reduce the security risks inherent to plastic cards.
- What is a Secure Environment, or Trusted Execution Environment?
A Secure Environment is a physically segregated chip in the phone which only allows access to highly sensitive operations/information such as fingerprint and payment information. Normal applications and malware have no access to the information in a Secure Environment.
- How is Samsung KNOX used with Samsung Pay?
Samsung Knox checks and protectes the device for malware. If Samsung Knox detects a malicious software, Samsung Pay will be disabled by Samsung Knox.
- Does Samsung Pay have access to my bank accounts?
No. Samsung Pay does not have access to your bank accounts.
- Does Samsung Pay store my personal/payment information on a server or my device?
No. Samsung does not store your personal/payment information on a Samsung server or the device.
Samsung Pay does not change the way your payment information is stored or handled when you make purchases. Your payment information will continue to be managed by your card network and card issuer.
Only a device-specific Token, which is used to replace your sensitive payment information, is stored on the device.
- Will my Samsung Pay information still be on my device if it is formatted?
No. Formatting your device will remove all payment cards registered to your device.
- What should I do if my device is lost or stolen? - about Find My Mobile
If your device is lost or stolen, you can use Samsung’s Find My Mobile service to Lock Samsung Pay (remotely disable) or to Wipe Samsung Pay (remove all the payment cards registered onto your device).
Please visit https://findmymobile.samsung.com for further information.
~ MST compatible devices include Samsung Galaxy Note 5, Galaxy S6 edge+, Galaxy S7 edge, Galaxy S7, Galaxy A7 and Galaxy A5.
^Samsung Pay is available with participating payment networks, banks and merchants and is only compatible with selected cards and Samsung Devices. See the FAQ for further restrictions.
†Android OS 6.0 Marshmallow software update is required to download Samsung Pay on all devices. A Samsung account and a registered payment card from a participating bank are required to make a payment. Register here to receive an update when the list of compatible networks and banks becomes available.
˘Functions available remotely via the website https://findmymobile.samsung.com. Device must be switched on, connected to internet, logged into your Samsung account and remote access enabled. Data charges may apply.
**See the Security section of our FAQ. To protect user security, do not record your PIN on the device. Use a PIN different from the one you may us to access your phone.