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      SUPPORT NEWS

      Ramadan 2024 Support

      We would like to inform you that during the Holy Month of Ramadan, our phone call support hours will be adjusted to 8 AM to 6 PM. However, rest assured that our chat service with WhatsApp support will continue to be available for you 24/7.
      Additionally, there will be changes to the operating hours of Samsung Service Centers. To stay updated on these adjustments, kindly visit the following link: https://www.samsung.com/ae/support/service-center/.
      For further information regarding our contact options, please refer to our Contact Us page at this link: https://www.samsung.com/ae/support/contact/#contactinfo.
      Thank you for understanding and we wish you a blessed Ramadan Kareem!

      SUPPORT NEWS

      We're rewarding you for a greener future

      The Samsung Recycling Program is part of the environmental and social governance. We'll reward you for a greener future.

      Through this program, you can recycle your old phones at Samsung Service Centers across the UAE. Not only does your old phone get a new life, you will get a voucher up to AED 300 towards a new device from Samsung online store.

      Everyone wins. Especially the environment.

      SUPPORT NEWS

      Change of Samsung Gulf Call Center Support Timing

      In order to provide you better support for Samsung products and services, the contact center support hours will be from 8AM to 8PM UAE time starting on Feb 15, 2024.

      The Live Chat and WhatsApp Services will remain at your service 24/7.


      SUPPORT ALERT

      Going green never looked so epic!

      Its the little things that make a difference.

      When you buy an S23 series from samsung.com, you can replace your old Galaxy phone battery for only 30 AED.

      How to

       

      Interactive TV Simulator

      Learn more about your TV and take advantage of all the latest functions using our Smart Interactive Simulator.
      Interactive TV Simulator Interactive TV Simulator