Why we cannot play HD contents downloaded from internet or recorded with Galaxy Note 3? However, this videos can be played in PC or mobile phones.

Last Update date : 2014.06.30

This symptom happens with the following models:


S9 Series: 85"/110"   S9A, S9V

F9000 Series: 55"/65" F9000



To explain further, please take note that UHD F9000 and S9 series only support S4UH file for UHD resolution of 3840 x 2160. The video codec recorded in Galaxy Note 3 is in H.264 format (file extension). Thus, the models affected cannot play it.


Please find in the table below the codecs supported by F9000 and S9 series.


s9 and f9000 series codec support 


Note: The S4UD format is used for content officially provided by Samsung Electronics. These files can be played only from a USB storage device. Playing them with DLNA is not possible.

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