Galaxy S5 - I can’t activate the Multi window feature.

Last Update date : 2017.09.04

If you cannot activate the Multi window feature, please check whether Easy mode

on device is enabled or not. 




Easy mode lets you use your device with a simpler home screen layout and straight forward application interactions, but it limits the some of features available.

As a result, if Easy mode is enabled, you can’t use Multi window feature



[How to check whether the Easy mode is on or off]


1.In the settings area of the device tap on “easy Mode”




2.Tap here to enable (or if enabled, disable) Easy Mode





※ Easy mode lets you use your device with a simpler home screen layout





※Please note:


When using Easy mode it is still possible to have the home screen set to the

normal Touch Wizz Home, and not the Touch Wizz easy home screen mode

– which can in some cases lead to misunderstanding as the device may at first

glance to appear to not be in Easy Mode, when is actually is.


[How to change TouchWiz Home screen mode]  


1.Tap “Easy Settings” .



2. Tap "More Settings".



3. Tap "Default applications".



4. Tap "Home" to change home style.



5. Tap "TouchWiz Home".





Contents Satisfaction Survey

Q1. Is this content helpful?

Q2. How satisfied were you with this content?

Q3. Tell us what you think. What could we have done to answer your question better?

How would you like to contact us for support?

If you have additional questions or require further assistance, please chat with our experienced technical team online.  Live Chat
※ Our operation hours are 8:00 am to 10:00 pm from Sunday to Saturday (7 days a week)

Share this item

Close Share pop-up

Thank you!

We appreciate you filling in this questionnaire and thank you for helping us improve the website.