Galaxy S6/S6 EDGE - The device is unlocked automatically even if the device is already locked with either Pattern lock, PIN lock, Password, or Fingerprint lock. What is the cause of the issue?

Last Update date : 2015.05.21


If you locked your device but it seems to have “unlocked” itself please check

whether Smart Lock feature is enabled.


Smart Lock feature supports the unlocking of your mobile device (without you

needed to unlock the device using the screen lock type you activated) when

trusted locations or other devices which have been registered in advance have

been detected.


(*Smart Lock is new feature implemented by Google since Android OS 5.0 Lollipop)    


In other words, via Smart Lock feature if you register trusted devices such as a

Bluetooth watch, your car’s Bluetooth system, an NFC sticker on the phone dock in

your car, the Galaxy S6 will go to unlocked state when connected to trusted device.


(Note : this will mean your device will be unlocked while it is in range of the Bluetooth

signal of the device)


Similarly, you can add trusted locations through Google Maps and device will keep

unlocked state within the locations.


At that time, your Galaxy S6 is unlocked without using a screen lock type except just

dragging the screen.


You are able to enable Smart lock after setting one of the Lock methods such as

PIN, Pattern, Password or Fingerprints lock type. Please refer to screenshots below.


smart lock  


smart lock 




Contents Satisfaction Survey

Q1. Is this content helpful?

Q2. How satisfied were you with this content?

Q3. Tell us what you think. What could we have done to answer your question better?

How would you like to contact us for support?

If you have additional questions or require further assistance, please chat with our experienced technical team online.  Live Chat
※ Our operation hours are 8:00 am to 10:00 pm from Sunday to Saturday (7 days a week)

Share this item

Close Share pop-up

Thank you!

We appreciate you filling in this questionnaire and thank you for helping us improve the website.