Galaxy S7 Flat/Edge - Although I had set up lock screen by Fingerprint, device doesnt recognize my fingerprint correctly. How can I unlock my device?

Last Update date : 2016.03.10

 Tap and drag the lock screen. Lock screen using PIN, Pattern or Password will be displayed.

And then, input PIN, Pattern or Password which you set before.

 

FingerPrint 

 

Contents Satisfaction Survey

Q1. Is this content helpful?

Q2. How satisfied were you with this content?

Q3. Tell us what you think. What could we have done to answer your question better?

How would you like to contact us for support?

If you have additional questions or require further assistance, please chat with our experienced technical team online.  Live Chat
※ Our operation hours are 8:00 am to 10:00 pm from Sunday to Saturday (7 days a week)

Share this item

Close Share pop-up

Thank you!

We appreciate you filling in this questionnaire and thank you for helping us improve the Samsung.com website.

ok