[Galaxy J5/J7 2017] How do I use the fingerprint is a right way?

Last Update date : 2017.09.04


When you scan your fingerprints on the device, be aware of the following conditions
that may affect the feature’s performance:


The fingerprint recognition sensor recognizes fingerprints. Ensure that the fingerprint recognition
is not scratched or  damaged by metal objects, such as coins, keys, and  necklaces.

 The screen protector supplied with the device may cause the fingerprint recognition 
   sensor to malfunction. Remove the screen protector to improve fingerprint

• Ensure that the fingerprint recognition area and your fingers are clean and dry.

• The device may not recognize fingerprints that are affected by wrinkles or scars.

• The device may not recognize fingerprints from small or thin fingers.

• If you bend your finger or use a fingertip, the device may not recognize your fingerprints. 
Make sure to cover the entire fingerprint recognition sensor with your finger.

• To improve recognition performance, register fingerprints of the hand used most often 
    to perform tasks on the device

• In dry environments, static electricity can build up in the device. Avoid using this feature in 
  dry environments or before using the feature, discharge static  electricity by touching 
   a metal object.


■ For best results, while registering, for entire enrollment please cover entire fingerprint
recognition sensor with your fingerprint and cover fingerprint recognition sensor with
your fingerprint partially at least 80% for partial enrollment. And keep your finger flat
against the home key and lift  it up at a  moderate speed.


The fingerprint sensor is sensitive to moisture,  so make sure both the screen and your fingertip are dry.




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