How can I save my data from being lost?

Last Update date : 2017.07.23

You need to regularly back up your data to a safe location, such as Samsung Cloud, Google
or on PC, so that you can restore it if the data is corrupted or lost due to an unintended
factory data reset or device is lost.

Regularly sync, back up your device’s data using Samsung Cloud, Samsung Account or Google
Account, or transfer data
to PC via Smart Switch. Also, you can use the various 3'rd Cloud
applications to back up data.


1. Using Samsung Cloud : Back up data to Samsung Cloud and restore the data later. You must
register and sign in to your Samsung account to use Samsung Cloud.


2. Using Google or Samsung Account : Keep your personal information, app data, and settings
safe on
your device.

You can back up your sensitive information and access it later. You must sign in to your Google
or Samsung account to back up or restore


3. Back up files and data by using various Cloud applications : Back up data(such as pictures,
videos) to various downloaded Cloud applications


4. Back up data to PC : Transfer data between your device and a computer.

You must download the Smart Switch PC version app from
Back up data from
your device to a computer and import the data to your device later.

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