Galaxy Note 8: What should I do when connecting Note8 to a monitor with Samsung DeX station, the screen is cropped?

Last Update date : 2017.09.07

 

If you only see a part of the screen or different colors on your TV or monitor, go to the Settings menu
of the relevant display, and try to resolve the issue to some degree via the
Color/Resolution settings
or Screen Size settings.

 

※ Currently, Samsung DeX itself doesn‘t support a feature for changing the resolution. We will try
to support this feature in the future
.

 

1. Go to the Settings menu via the connected TV or monitor.

2-1. In the Screen settings, change the screen size or image size.

2-2. In the System settings, change the input method from HDMI mode (PC/AV) to PC.

 

※ The access to and name of the settings menu may vary depending on the TV or monitor.

 

 

 

 

Note:

Samsung DeX officially supports Full HD (16:9, HDMI supported) monitors. If your monitor only
supports a resolution below Full HD or is defective, the Samsung
DeX screen may appear blurry.

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