What is synchronization in New PC Studio?

Last Update date : 2015.03.12


When ‘Since an unregistered model was connected, communication cannot continue anymore’ error message displays, follow the options listed below;

Option 1) Download the latest NPS version from the Anycall web site and install it.

Option 2) Install and use NPS with Administrator authority

    1. Go to ‘Start’ and ‘Control Panel’

    2. Click ‘User Account’ and deselect ‘Turn User Account Control on or off’


    3. Reinstall NPS by right-click and select ‘Run as administrator’


     4. When installation is complete, run NPS and connect the device.


Contents Satisfaction Survey

Q1. Is this content helpful?

Q2. How satisfied were you with this content?

Q3. Tell us what you think. What could we have done to answer your question better?

How would you like to contact us for support?

If you have additional questions or require further assistance, please chat with our experienced technical team online.  Live Chat
※ Our operation hours are 8:00 am to 10:00 pm from Sunday to Saturday (7 days a week)

Share this item

Close Share pop-up

Thank you!

We appreciate you filling in this questionnaire and thank you for helping us improve the Samsung.com website.