How can we find the Serial number and model of Samsung TV?

Last Update date : 2024-01-09

Samsung advises providing the model name of your product in order to accurately react to your questions concerning it. We offer specialized services in addition to the appropriate items. We can provide you with the finest service if you tell us the specific model name.

On the back of your Samsung television you can find a white sticker. On that sticker is all the information about your TV when it comes to Serial Number, Model Number.

However, if your TV is wall mounted it can be tricky to access the sticker on the back . If your TV powers on and you can access the Settings Menu you will find the Serial Number inside the Settings Menu on your TV.

TV serial and model number location
1 Press the Home Home button on your remote control to bring up the Smart Hub/Eden Menu and then select Settings Settings.
Samsung TV Settings
2 Scroll down to Support Support and then select About This TV .
Support Menu
3 You will have all of the TV information on display, including the TV serial number, model number and software version
About this TV
4 You can also select the QR Code button and scan the QR image with your phone. By scanning the QR code, you will have all of the TV information on your phone where you will be able to save it.
QR Code
QR Code

Note: Depending on the type of remote control you have, you may need to press "Menu" or "Settings" instead.

Note: If you have any questions after verifying the above-mentioned solutions, please call our contact center to get help with your inquiry. Our helpful agents will be there to help you.

*The features mentioned can be available on specific models. Please refer to your user manual for more information.

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