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    See how Samsung can help engage customers by providing a seamless and personalized in-store experience.

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THE NEW RETAIL EXPERIENCE

  • Enhance Customer Engagement

    Enhance Customer Engagement

    A shopper is checking shopping information on an interactive kiosk.
    Getting the Attention of Shoppers
    Outside stores, shoppers can check operating hours, floor maps and on-going special promotions at interactive kiosks to plan their shopping.

    Using the kiosks, shoppers can search for their favorite stores and even check the shortest routes from their current location to the store of their choice.
    A customer is making a payment using a mobile POS device.
    Simple & Quick Payments
    Retailers can equip sales staff with mobile POS devices to speed up the payment process. Customers who are finished shopping can check out and make payments anywhere in the store where there is a salesperson, instead of having to line up to pay at cash registers.
  • Personalise the In-Store Experience

    Personalise the In-Store Experience

    A shopper is at a grocery store pushing a cart with a tablet in the front basket displaying section-specific customized promotions.
    Customized Promotions
    The first step to providing personalized in-store experiences for customers is providing free Wi-Fi in-store so that customers can easily access the store app on their mobile device. Based on the customer's purchase history and personal profile, retailers can push customized promotions and hot deals.
  • Achieve Operational Excellence

    Achieve Operational Excellence

    An employee has received a notification on his tablet that an item needs to be re-stocked and is checking the backstock inventory.
    Automated Inventory Management
    Instead of having to check product stock manually, employees can be alerted automatically when a product is out of stock via notification on their smartphone or tablet.

    Using their mobile device, employees can also find the most optimal route to the warehouse, and quickly find where the refill stock is located in the warehouse.

customer stories

Sport Chek introduces a new in-store experience with Smart Signages
Sport Chek introduces a new in-store experience with Smart Signages
Samsung delivers an innovative in-store experience for KENZO shoppers
Samsung delivers an innovative in-store experience for KENZO shoppers
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