Warranty Information

Table of Contents


Mobile Phones

Mobile Phones & Tab Information
Product General information Warranty service Warranty period
Mobile phone Customer details such as: Name, Contact number.

Product details such as: Serial no., Model no. and Proof of purchase or contract documents are mandatory requirements.
In case of repair unit can be booked with a Samsung Authorised Service Centre. 24 months
Tab 24 months
Note 24 months
Charger 6 months
Battery 6 months
Earphones 6 months
Back to Top


Audio Visual Products

Audio Visual Products Information
Product General information Warranty service Warranty period
Television - LED, LCD & Plasma Customer details such as: Name, Contact number.

Product details such as: Serial no., Model no. and Proof of purchase or contract documents are mandatory requirements.
In Home repair can only be performed on TV products which are larger than 40 inch. All other products are subject to a Carry In service. In order to avoid delay, please locate the nearest Samsung Authorised Service Centre, using the Samsung Service Locator to determine the most convenient Service Point. Alternatively the product may be returned to the store or place of purchase 24 months
DVD/VCR 24 months
Blu-ray 24 months
Home cinema 24 months
MP3 24 months
Accessories 6 months
Back to Top


IT & Business

IT & Business Information
Product General information Warranty service Warranty period
Large Format Display Customer details such as: Name, Contact number.

Product details such as: Serial no., Model no. and Proof of purchase or contract documents are mandatory requirements.
There is on In-home or on site repair on these products. Product can be carried to the nearest store or Samsung authorised service centre. 24 months
Set Back Box - SBB 24 months
Monitor 24 months
Hospitality TV 24 months
Cloud Products 24 months
Note PC 24 months
Accessory 6 months
Back to Top


Print Solutions

Print Solutions Information
Product General information Warranty service Warranty period
Fax Customer details such as: Name, Contact number.

Product details such as: Serial no., Model no. and Proof of purchase or contract documents are mandatory requirements.
Terms and condition for booking are available at Authorised Samsung Centre. 24 months
Colour printer 24 months
Colour multi function printer 24 months
Mono printer 24 months
Mono Multi function printer 24 months
Back to Top


Photography

Photography Information
Product General information Warranty service Warranty period
Camera Customer details such as: Name, Contact number.

Product details such as: Serial no., Model no. and Proof of purchase or contract documents are mandatory requirements.
There is on In-home or on site repair on these Camera. Product can be carried to the nearest store or Samsung authorised service centre. 24 months
Camcorder 24 months
Colour photo printer 24 months
Back to Top


Home Appliances

Home Appliances Information
Product General information Warranty service Warranty period
Refrigerator Customer details such as: Name, Contact number.

Product details such as: Serial no., Model no. and Proof of purchase or contract documents are mandatory requirements.
In-Home or Carry in Repair 24 months
Wine Cooler In-Home or Carry in Repair 24 months
Washing Machine In-Home or Carry in Repair 24 months
Washer Dryer In-Home or Carry in Repair 24 months
Tumble Dryers In-Home or Carry in Repair 24 months
Dishwasher In-Home or Carry in Repair 24 months
Microwave Carry in Repair 24 months
Oven In-Home or Carry in Repair 24 months
Hob In-Home or Carry in Repair 24 months
Cooker hood In-Home or Carry in Repair 24 months
Vacuum cleaner Carry in Repair 24 months
Back to Top Warranty Card