I have forgotten my password for the KNOX container, what should I do ?

Last Update date : 2017.02.08

I have forgotten my password for the KNOX container, what should I do ?





If you enter your KNOX password incorrectly 15 times, you will be asked for the pin you provided when you first installed the container.  After providing this pin, you will receive a password hint.

You have a remaining 5 attempts after the hint is shown to enter your password.

 If you fail to enter your password 5 more times, KNOX will delete itself. If you are locked out of the KNOX container, the

only way you can uninstall the KNOX container is by doing a factory data reset. Before doing a factory data reset,

 always back up your personal data  see below for process to Back up data, then Factory Data Reset:


1.Select Settings when not in the KNOX container.
2.In General tab, select the Backup and reset
3.Make sure Back up my data and <span style="FONT-FAMILY: Arial; COLOR: #000000; FONT-SIZE: 11pt; FONT-WEIGHT: bold; langu

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