In the weak signal area, Gear S is more hotter especially. Is my device the faulty?

Last Update date : 2014.10.17

 

In a weak signal area, Gear S will use the more battery power than normal

environment since Gear S will search the RF antenna more frequently, and 

the Gear may heat up. This is normal and should not affect the Gear’s lifespan or

performance. When the Gear S becomes hotter than usual due to a long call or a hot

environment, calls may disconnect. To make a call again, wait for the Gear S

to cool down about 1~2 minutes.

Contents Satisfaction Survey

Q1. Is this content helpful?

Q2. How satisfied were you with this content?

Q3. Tell us what you think. What could we have done to answer your question better?

How would you like to contact us for support?

If you have additional questions or require further assistance, please chat with our experienced technical team online.   Live Chat
※ Our operation hours are 10:00 am to 8:00 pm from Monday to Friday.

Share this item

Close Share pop-up

Thank you!

We appreciate you filling in this questionnaire and thank you for helping us improve the Samsung.com website.

ok