When trying to charge my wearable device, it doesn’t work normally. Color of charging terminals part on device seem to be changed and device is no longer charged. What’s the problem?

Last Update date : 2014.11.07


Charging terminals of your device have possibility which might be

damaged by foreign material, such as sweat, liquid  while it had been

charged before.




Please see the attached document.

Contents Satisfaction Survey

Q1. Is this content helpful?

Q2. How satisfied were you with this content?

Q3. Tell us what you think. What could we have done to answer your question better?

How would you like to contact us for support?

If you have additional questions or require further assistance, please chat with our experienced technical team online.   Live Chat
※ Our operation hours are 10:00 am to 8:00 pm from Monday to Friday.

Share this item

Close Share pop-up

Thank you!

We appreciate you filling in this questionnaire and thank you for helping us improve the Samsung.com website.