My Gear S does not turn on even though tried to use for the first time. What’s the problem?

Last Update date : 2014.11.13


When the battery is completely discharged, your Gear will not turn on.

Use the charger to charge the battery before using it for the first time.

A computer can be also used to charge the Gear by connecting them

via the USB cable. Use only Samsung-approved chargers, batteries,

and cables. Unapproved chargers or cables can cause the battery to

explode or damage the Gear.


• If the battery is completely discharged, the Gear cannot be turned on

immediately when the charger is connected. Allow a depleted battery to charge

for a few minutes before turning on the Gear.

• The charging dock provided with the Gear is used for charging the Gear’s battery.

Take care not to lose the dock.

• Before charging the battery ensure that the charging terminals of the

Gear and the charging dock are free of foreign material, such as sweat,

liquid, or dust. Clean the charging terminals with a soft dry cloth.

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