Why Is There An 'Nd' On The Display Panel Of The Washing Machine?

Last Update date : 2017.02.15

No Drain Condition (Nd)

If your washer is beeping, and the display is flashing "Nd", your machine is showing a no drain condition which is usually related to a backed up drain hose or a clogged debris filter.

The drain hose coming from the back of your washing machine should not be inserted more than 6 inches into the drain/stand pipe in your home. Inserting the drain hose too far into the drain may cause a syphon effect preventing any water from draining out of the washing machine. This will cause an "Nd" error.



Many customers remove the drain hose fastener attached on the back of the washing machine during installation. It is a white plastic strap secured with a metal screw, approximately 18 inches above where the drain hose comes out of the washing machine. Do not remove it. It is in place to prevent syphoning.


Checking for a Clogged Debris Filter

WARNING: If you were running a hot, or sanitize cycle when Nd flashed, the water in the washer may be very hot. Allow the water to cool for approximately 1 hour before performing this procedure.

1. Open the debris filter access cover.


2. Remove the access cover by pulling the cover outwards


3. Remove black rubber drain hose from its holder


4. Place a towel on the floor to prevent water damage to the floor.

5. Remove the white drain plug from the drain hose, and then drain the water into a suitable container.

6. Remove the debris filter by turning it counter clockwise.


7.Clean the filter, and then reinstall the filter.


8. Reinstall the drain tube cap, and then secure it in its holder.

9. Reinstall the access door.

10. Check for leaks as the washer is filling up.

Contents Satisfaction Survey

Q1. Is this content helpful?

Q2. How satisfied were you with this content?

Q3. Tell us what you think. What could we have done to answer your question better?

How would you like to contact us for support?

If you have additional questions or require further assistance, please chat with our experienced technical team online.   Live Chat
※ Our operation hours are 10:00 am to 8:00 pm from Monday to Friday.

Share this item

Close Share pop-up

Thank you!

We appreciate you filling in this questionnaire and thank you for helping us improve the Samsung.com website.