Which items are supported by Samsung Cloud backup/restore?

Last Update date : 2016.08.18

Which items are supported by Samsung Cloud backup/restore?

 

 

A: The following data can be backed up for the apps below:


-Phone - Phone logs

-Clock - Alarms and world clock

-Document - Documents stored on your device (.hwp, .gul, .pdf, .doc, .xls, .ppt, .docx, .xlsx, .pptx, .htm, .html, .txt, etc.)

-Messages - Enhanced messaging content, MMS, and SMS

-Home screen - App and widget layouts and wallpaper

-Applications - APK, app data, and app settings

-Music - Music stored on your device (MP3, M4A, 3GA, AAC, OGG, OGA, WAV, WMA, AMR, AWB, FLAC, MID, MIDI, XMF, MXMF, IMY, RTTTL, RTX, OTA, etc.)

-Settings - Accessibility, app settings, ringtones, Samsung keyboard, and Wi-Fi

-Voice Recorder - Recordings (standard, interview, and voice memo)

 

*The Backup/restore functions supported by Samsung Cloud are dependent on your country, network provider, and device model. Specific items supported by your device are shown in the cloud settings on your device.

*Contacts saved on your device and USM, and My profile and Calendar items saved on your device, will be automatically backed up if "Auto backup" is enabled or "Back up now" is selected. This is intended to prevent the loss of data that was not saved in Samsung Cloud. Additionally, Contacts and Calendar data saved on your device are not only backed up, but also synced when changes are made within these apps.

Contents Satisfaction Survey

Q1. Is this content helpful?

Q2. How satisfied were you with this content?

Q3. Tell us what you think. What could we have done to answer your question better?

How would you like to contact us for support?

If you have additional questions or require further assistance, please chat with our experienced technical team online.   Live Chat
※ Our operation hours are 10:00 am to 8:00 pm from Monday to Friday.

Share this item

Close Share pop-up

Thank you!

We appreciate you filling in this questionnaire and thank you for helping us improve the Samsung.com website.

ok