What Is Your Policy On Defective Plasma Cells or Pixels?

Last Update date : 2017.01.30

What Is Your Policy On Defective Plasma Cells or Pixels?


One or two defective pixels out of the approximately 400,000 to 1.1 million pixels on a typical Plasma television is normal. Generally, then, if you have only a few defective pixels, service is not an option.

With that said, what we do about a Plasma TV with defective pixels depends on:

  • The number of defective pixels
  • The location of the defective pixels
  • The color of the defective pixels
  • The size of the TV screen


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