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Samsung Smart Switch

Switching to a Samsung Device?

Bring your content with you. #

Smart Switch lets you transfer Music, Clips, Photos, Contacts, Messages and more from your old compatible smartphone to your new compatible Samsung device. #

Select device
2.   Click here to compare methods
via USB cable (recommended)
2.   Click here to compare methods
via USB cable (recommended)
Samsung Smart Switch

Frequently Asked Questions

Typically all low-mid tier devices including Samsung Galaxy Note 2, Samsung Galaxy S3, Samsung Galaxy A3, Samsung Galaxy A5.

HTC®: One X, X+, S, SV, V, Butterfly, Desire X, 500, EVO 4G, J, T329T, T327T, T329D, INFOBAR A02, ThunderBolt, M8
LG®: Optimus G, L9, 4X HD, L5, L7, Nexus 4 E960, G2, G3, LUCID, isai VL, G Flex, isai, Optimus LTE/it/Vu/G/G pro/it/LIFE, PRADA phone, D858. Vu II, G4, Nexus 5
Sony®: Xperia Z/Z1/Z2/Z3/A/A2/ZL2/UL/V/VL/SX/GX/acro HD/NX, Xperia™ AX/A/Z1f, TL, GO, E Dual, E
HuaweiTM: T8951, G520-0000, C8813, Ascend, Ascend D2, A199
LenovoTM: A798T, A789, S720
Motorola®: DROID RAZR, RAZR Mini, RAZR Maxx, ATRIX III, Moto G, Moto X

Samsung Galaxy Note 5 (N920I); Samsung Galaxy Tab S2 9.7 (T810/ T815Y); Samsung Galaxy Tab S2 8.0 (T710/ T715Y); Samsung Galaxy S6 edge + (G928I); Samsung Galaxy S7 ( G930F) ; Samsung Galaxy S7 edge ( G935F); Samsung Galaxy Note 3 (N9005); Samsung Galaxy Note 4 (N910G); Samsung Galaxy Note 4 Edge (N915G); Samsung Galaxy Tab S 8’4 (T705Y); Samsung Galaxy S6 (G920I); Samsung Galaxy S6 edge (G925I); Samsung Galaxy S5 (G900I); Samsung Galaxy S4 (I9500); Samsung Galaxy Alpha (G850Y).

Smart switch for BB OS7 (Supports both Wireless/Wired transfer)
As BB OS 7 allows OTA (over the Air) installation style, you can download the install file by accessing the download link via the BB OS7 device browser.

1. Access the link http://bbv7.sec-smartswitch.com/latest on your BB OS7 device.
2. Click the download button and install Smart switch on your Blackberry
3. Open the app on both devices
4. Tap “Connect” on the Blackberry device, select the AP name, then enter the password shown of your new Samsung Device
5. Once connected, on Blackberry device select the content you want to transfer then tap “SEND”
6. Tap “RECEIVE” on your new phone to accept the content#
7. TAP “CLOSE APP” to exit the application

Smart switch for BB OS10 (Supports both Wireless/Wired transfer)
BB OS10 does not permit any kind of installation method except using BB World. Thus, we have provided a PC side loader package with the install file

1. Access the link http://bbv10.sec-smartswitch.com/latest using your PC's browser and download the attached file.
2. Run the downloaded file on your PC
3. Click “Start Installation “
4. Open the app on both devices
5. Tap “Connect” on the Blackberry device, select the AP name, then enter the password shown of your new Samsung Device
6. Once connected, on Blackberry device select the content you want to transfer then tap “SEND”
7. Tap “RECEIVE” on your new phone to accept the content #
8. TAP “CLOSE APP” to exit the application

End to end process takes about 25 mins for 10GB of content.#

• Connect your phone to computer
• Launch iTunes and make sure you have the latest version
• Select your device and under “Backups” uncheck “Encrypt iPhone backup”
• You will be prompted to enter your Apple ID password
• Cancel the backup prompt when it appears

Smart Switch Mobile uses high frequency audio to establish a connection between devices, therefore if speaker of the old device is blocked with the hand or surface, the audio isn’t well transferred to the target device and the connection is lost. And, you may not be able to connect if the application is not open or the button is not tapped on one of the devices, or if a pair of earphones or a Bluetooth headset is connected to the device.

Back-up of your old compatible Samsung smartphone can be transferred to your new Galaxy device using Samsung Kies.

You will need:
- A computer with your Kies back-up (from your old compatible Samsung smartphone)
- USB charging cable
- Smart Switch software installed on your computer

Download Smart Switch for PC

Download Smart Switch for MAC

Install and launch Smart Switch, then connect your compatible Samsung device to the computer and follow these steps:
1. Select 'Restore'.
2. Select 'Change data to restore' button to select location of Kies back-up.
3. Select Samsung device data as the type data to restore.
4. Select the back-up data folder location (if required) by clicking on the blue 'File' symbol.
5. Choose the content you wish to transfer, then press 'OK'.

**Internet connection required. Data charges may apply.

When switching from iPhone or iPad to Samsung, error notification will be shown if your content on old compatible device exceeds the storage on the new compatible device and when switching from Android to Android, you will have an option to select which content to transfer.

No. Encrypted or digital rights management (DRM) protected content is not compatible and cannot be transferred using Smart Switch.

Yes, as of 2009 iTunes removed DRM from music content.#

Yes, assuming you have backed up your content into iCloud.#

Pre-requisites:

  • Up to date backup available in iCloud. If unsure, go to your compatible iPhone or iPad# settings | iCloud | Backup and click on “Back up now”
  • Sufficient iCloud storage for iCloud content backup
  • Good data connection**
  • Before you start, untick "Encrypt iPhone Back-up" in iTunes on your computer and Disable your iMessage, to avoid disruption to your text messaging service

1. Download and install the Smart Switch app** from Galaxy Apps or the Google Play store on your compatible Samsung Galaxy smartphone# and start the Smart Switch app.
2. Read and accept the Smart Switch Terms & Conditions
3. Select “iOS Device”
4. Select “Import from iCloud”
5. Log into your iCloud account using your iCloud credentials
6. Select the content# to transfer and tap “Import”
7. Follow the prompts until it’s complete.

USB OTG Option is much faster and doesn’t rely on data connection and the iCloud backup option does not include music and relies on a good data connection as well as may result in data charges.

Pre-requisites:
• Up to date backup available in iCloud. If unsure, go to your compatible iPhone or iPad# settings | iCloud | Backup and click on “Back up now”
• Sufficient iCloud storage for iCloud content backup
• Good data connection**
• Before you start, untick "Encrypt iPhone Back-up" in iTunes on your computer.

1. Download and install the Smart Switch app** from Galaxy Apps or the Google Play Store store on your compatible Samsung Galaxy smartphone# and start the Smart Switch app.
2. Read and accept the Smart Switch Terms & Conditions
3. Select “iOS Device”
4. Select “Import from iCloud”
5. Log into your iCloud account using your iCloud credentials
6. Select the content# to transfer and tap “Import”
7. Follow the prompts until it’s complete.

# Important Notice

Compatibility

Smart Switch is not compatible with all smart phones. Smart Switch can only transfer some music, clips, photos, contacts, messages and calendar from compatible smartphones. Click this link for a full list of compatible devices.

Rights to Transfer

Samsung takes copyright seriously. Only transfer content you own or have the right to transfer. Check the terms and conditions of your content providers.
Encrypted or digital rights management (DRM) protected content is not compatible and cannot be transferred using Smart Switch. Samsung does not warrant that the transfer steps described in this document will work without disruption or will always be available to you. Smart Switch performance may vary depending on your PC / MAC hardware, memory, operating system versions and software configuration.

** Internet connection required. Data charges may apply.

Samsung Smart Switch
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