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Book a Mobile Device Repair
Your enquiry may be easily resolved with our available support options, If you can’t find a solution or would like to book a repair – Please click here.
To enable everyone to use our technology with wide accessibility, Samsung has developed and applied a variety of auxiliary technical solutions.
Easy and Fast Way to Transfer Data
Smart Switch is an easy-to-use tool for transferring data from your previous phone to GALAXY mobile phones.
Premium In-Home Service
Have a Samsung Field Engineer come out to your home for a Premium In-Home Service.
E-mail the CEO (Australia)
Send us feedback on your service experience. Please use other Support Channels for general, technical, product, and service enquiries.
Product Safety Recall
Samsung Electronics Australia is initiating a product safety recall on specified Samsung top loader washing machines in Australia.
Notice Regarding Warranty Card for Samsung Solid State Drive Devices
Samsung has identified that the incorrect warranty card has been supplied in the packaging of the Samsung Solid State Drive. All customers should disregard the warranty terms and conditions in the document titled “Samsung Solid State Drive Warranty Statement Summary”. The correct Warranty Card for the Samsung Solid State Drive is available here and overrides the warranty terms and conditions in the document titled “Samsung Solid State Drive Warranty Statement Summary”. Please contact Samsung on 1300 362 603 if you have any questions or would like further information.