Samsung's after sales service is crucial to maintaining brand preference from our customers. Our Service Plaza strategy has been undertaken with great success in a number of overseas markets. We believe that the opening of the plazas demonstrates our investment in and commitment to nationwide service coverage to show consumers and retailers alike that customer satisfaction is a high priority.
The new Samsung service plazas located in Sydney, Melbourne, Brisbane, Perth, Adelaide and Darwin will provide a state-of-the-art repair facility set up to specifically service Samsung products, as well as a warranty claim and tracking office where orders, repairs and complaints will be regularly updated.
The Service Plazas are already operational in Melbourne and Darwin, with Perth and Brisbane. Adelaide and Sydney CSPs are also scheduled in 2010
Melbourne - 2/137-145 Rooks Road Vermont, VIC 3133
Darwin - 1 Tang Street Coconut Grove, NT 0810
Perth - Unit 3/7 Mordaunt Circuit Canningvale, WA 6155
Brisbane - 167 Robertson Street Fortitude Valley QLD 4006
Tasmania – 279 Argyle, Hobart , Tasmania 7000
SA - please call our call centre on 1300362 603 for the complete list
NSW – please call our call centre on 1300362 603 for the complete list.