Samsung's after sales service is crucial to maintaining brand preference from our customers. Our Service Plaza strategy has been undertaken with great success in a number of overseas markets. We believe that the opening of the plazas demonstrates our investment in and commitment to nationwide service coverage to show consumers and retailers alike that customer satisfaction is a high priority.
The Samsung service plazas located in Melbourne, Brisbane and Perth will provide a state-of-the-art repair facility set up to specifically service Samsung products, as well as a warranty claim and tracking office where orders, repairs and complaints will be regularly updated.
Melbourne - 2/137-145 Rooks Road Vermont, VIC 3133
Perth - Unit 3/7 Mordaunt Circuit Canningvale, WA 6155
Brisbane - 167 Robertson Street Fortitude Valley QLD 4006
NSW, SA and Tasmania – Please call Samsung Customer Care on 1300 362 603 for the complete list (Mon-Sun 8am to 8pm AEST)