Interactive Simulators
Use our interactive simulators to walk through select hardware and software features on your device step by step. Choose your device to get started.
How to find model code
Select your product from the menu below to learn how to find your Model Number.
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For further assistance, please contact our Chat Support or technical experts on 1300 362 603. To find your Samsung product's User Manual, head to Manuals & Downloads.
Samsung Online Store
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Shop online for the latest Samsung smartphones, tablets, wearables and accessories.
Join Members Community
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Run device diagnostics, chat with Samsung Customer care or other Samsung fans, access to FAQs as well as tips & tricks without sending your device away
Warranty Information
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Read the Terms & Conditions of your Samsung Warranty and Australian Consumer Law.
Apps & Services Customer Support
Samsung Pay : 1300 362 603
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Find My Mobile : 1800 216 454
Galaxy Store : 1800 216 454
Galaxy Themes : 1800 216 454
Samsung Account : 1800 216 454
Samsung Rewards : 1300 362 603
Find My Mobile : 1800 216 454
Galaxy Store : 1800 216 454
Galaxy Themes : 1800 216 454
Samsung Account : 1800 216 454