What is the Smart Tutor app?

What is the Smart Tutor app?

smart tutor


Smart Tutor is a tool which smartphones can be remotely supported by a technical expert.

Our technical experts can look up or control your smartphone's screen sitting at a remote location and can

troubleshoot your device's issues.


Samsung Remote Support Service offers you one-on-one support with a Samsung Technician who can remotely:


·         Diagnose your Smartphone

·         Customise the Smartphone settings (Picture, Sound, etc.)

·         Backup & Restore your customised settings

·         Reset your Smartphone to factory defaults

·         Install the latest firmware


Note: Smart Tutor works with Android OS (Above Android 2.2) and requires an Internet Connection



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