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  • [Television] On TV service has permanently ended, effective December 22, 2015.

    Dear Samsung Smart TV users, In an effort to streamline the experience across our Smart TVs, effective December 22, 2015, “On TV” panel that appears during start-up or after selecting the SmartHub button on the remote control, will no longer appear. This will allow Samsung to offer a consistent experience a...

    Jan 13, 2016


    Sydney, Australia, 2 September 2015 – Samsung Electronics Australia takes its obligations under the Australian Consumer Law seriously and complies with those obligations at all times. To this end, where a unit has a major failure, Samsung provides consumers with the remedies to which they are entitled includi...

    Sep 18, 2015

  • [Support Alert] Samsung Reminds Consumers of the Product Safety Recall for Certain Top Loader Washing Machine Models in Australia

    Sydney, Australia - 30 April 2013 - Samsung Electronics Australia is today initiating a product safety recall in Australia for 6 models of Samsung top loader washing machines manufactured between 1 February 2010 and 28 February 2013. Samsung is committed to delivering safe and quality products. In some insta...

    May 01, 2015

  • [Support News] Free upgrade to Windows 8.1

    Microsoft is currently providing a free upgrade to Windows 8.1 for Windows 8 users through their website. This free upgrade is, therefore, available for Samsung Windows 8 computer users. Follow the steps below to upgrade your system. 1. Update Windows 8 product drivers and software Use ''SW Update'' tha...

    Jul 23, 2014