The remote control does not work.

Last Update date : 2017.07.31

If the remote of your audio device/TV is not working, try the following:


●  Make sure the remote control being operated is within its operational range of angle and distance (<4m).

●  Make sure the batteries are not drained.

●  Check if the IR sensor on the remote is working properly.


To check if the IR sensor is still functioning correctly follow the steps below (You will need a digital camera or you can use your phone's camera) :


Step 1: Once you have the camera turned on, point the remote toward the camera then press the power button or the volume button on the remote.


Step 2: On the camera screen you should see a light coming from the remote, if there is none the remote may require service.

Need Service? Service Center Locations

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