Why does my TV change settings automatically?

Last Update date : 2017.10.23

This, generally, happens as your TV's use mode is in Store Demo. In this mode, any changes to the picture or sound settings will switch back to unit's original factory settings after every 30 minutes.


Following the steps below to change from Store Demo to Home Use.


Step 1: Press the Menu button on your remote control.


Step 2: Navigate to Support → User Mode  then select Home Use.




If the issue persists then we recommend to Factory Reset the TV. For assistance please contact Samsung Customer Care using one of the options below.


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