What is the Smart Tutor app?

Last Update date : 2017.05.05

smart tutor


Smart Tutor is a tool which smartphones can be remotely supported by a technical expert. Our technical experts can look up or control your smartphone's screen sitting at a remote location and can troubleshoot your device's issues.


Samsung Remote Support Service offers you one-on-one support with a Samsung Technician who can remotely: 

Diagnose your Smartphone 
Customise the Smartphone settings (Picture, Sound, etc.)

Backup & Restore your customised settings 
Reset your Smartphone to factory defaults
Install the latest firmware

Note: Smart Tutor works with Android OS (Above Android 2.2) and requires an Internet Connection

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