Why are my clothes not washed properly?

Last Update date : 2017.07.05

There may be times when the clothes washed from the Washing Machines are not washed properly or washing quality is poor.

 

Here are a few reminders which you can do whenever you use the Washing Machine to get the best results:

 

Check Overloading:

 

● Do not overload the washing machine. (Not all cycles can use maximum capacity loading. Please refer to the user manual for load recommendation for specific cycles)

 

● The clothes must be loaded correctly in loose heaps so that the water and detergent could reach every surface  

 

1  

  

Check Detergent handling:

 

● Add detergent to the correct chamber of the detergent compartment

 

Note: Pouring the detergent on the top of the laundry will fuse detergent with the laundry and will be difficult to rinse away completely.  

 

2      

 

 

Check Lint Filter. Lint filter should be checked and cleaned periodically, otherwise excess lint will overflow back into the tub. 

 

4  

 

 

Check the sleeves, collar, pockets of clothes:

 

●  Sleeves, collar and pockets should be pre-treated. Brush these areas with detergent

     

 

Maintenance Tips:

 

●  Tub should be cleaned properly before washing (i.e. after washing pet bedding or extremely dirty items, clean washer completely before washing next load of laundry)

 

●  Clear the clogging of the detergent box. If clogged, not enough detergent will reach the clothes and reduce effectiveness

 

●  Clothes with different fabric should be washed separately

Need Service? Service Center Locations

Contents Satisfaction Survey

Q1. Is this content helpful?

Q2. How satisfied were you with this content?

Q3. Tell us what you think. What could we have done to answer your question better?

Share this item

Close Share pop-up

Thank you!

We appreciate you filling in this questionnaire and thank you for helping us improve the Samsung.com website.

ok