Smart TV: The image is too red, green or blue

Last Update date : 2017.11.09

To adjust the Picture Settings of your Television:

 

For 2017 QLED, MU series & M5500 models, Go to Menu → Select Picture → Expert Settings 

 

 

-  -   

 

 

● For K Series, Go to PictureExpert Settings → Select options to modify

 

1  2 

 

 For older models, Go to Menu → select Picture → select Picture Settings.

 

 
For Automatic Picture Settings, to perform a Picture Test

 

●  For 2017 QLED, MU series & M5500 models, Go to Menu → Select Support → Self Diagnosis → Start Picture Test

 

- - 

 

●  Go to Menu → select Support → Self-Diagnosis → select Picture Test


 
To Perform a Factory Reset

 

●  For 2017 QLED, MU series & M5500 models, Go to Menu → Support → Self Diagnostics → Reset and then follow the prompts

 

- - 

 

●  Go to Menu → Picture → Reset Picture.

 

If the issue persists, you may contact Samsung Contact Centre using the options below.

Contents Satisfaction Survey

Q1. Is this content helpful?

Q2. How satisfied were you with this content?

Q3. Tell us what you think. What could we have done to answer your question better?

Need Service? Service Center Locations

Share this item

Close Share pop-up

Thank you!

We appreciate you filling in this questionnaire and thank you for helping us improve the Samsung.com website.

ok