Reset the lock screen pattern using a Google account

Last Update date : 2017.12.05

If the Lock Screen Pattern is entered incorrectly for five consecutive times, a prompt screen will be

displayed with a message to try again after 30 seconds. A Forgot Pattern option will also be displayed.


Step 1: At the bottom of the screen tap on Unlock via Google.



Step 2: Enter your Google ID and Password.

lock screen


If you have forgotten your Google account details, you can use the Backup PIN.



Backup PIN


During the initial setup of the device you are prompted to created a Backup PIN.

Tap on Backup PIN then enter the number.

backup pin   pin



Recover Google account details


Step 1: Go to the Google Account sign-in website Click the Find my account link.


Step 2: On the Recovery Options page, select the appropriate option, and then click Continue button.

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