The incoming call number is not showing on the screen

Last Update date : 2017.11.03

Caller ID settings 


If the Caller ID Show Service has not been activated or if the phone with the incoming call has the wrong settings,

then numbers may not be shown. In some cases the person calling may have their number hidden.


To check the Caller ID settings on a Samsung phone click here.


For the number of the incoming call to appear on the screen, you must have the Caller ID Display Service active.

Please ensure that this service is active on your smartphone.

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