Displays 'Loading' followed by 'No Disc' on my DVD player

Last Update date : 2017.10.19

There are few possibilities why your DVD is unable to recognise the disk. The possible causes may includes:


●  The disc is defective, scratched or dirty

●  The disc is incorrectly formatted

●  The laser lens is dirty blocking the laser reading the disc

●  Hardware issues


To resolve this issue


Step 1: Check the disc has been loaded correctly and the tray is free of any foreign objects


Step 2: Put a different DVD disc into the player and see if the it plays.


Step 3: Clean the laser lens with a DVD player lens cleaning disc


Please make sure you are not using region locked DVD disks (For instance DVD player bought in Australia can only play Region-4 DVD disks). Please note that certain formats are supported by Samsung DVD players.


For further assistance please contact Samsung Customer Care using one of the options below.


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