What should I do when my DVD writer can't read discs?

Last Update date : 2017.09.07

Follow the instructions below to access the issue with your DVD player:

 

Step 1: Check all physical connections between the DVD writer, the computer, and power supply; making sure that all cables are properly connected and there is power on all devices.

 

Step 2: Make sure that the disc type and file format is supported by the DVD writer.

 

Step 3: Try using a different disc. If the Blu-ray player can read other discs without any issue, the disc may be defective.

 

Step 4: Check if the DVD writer driver needs to be updated

 

        4.1. Go to Control Panel → Device Manager DVD/CD-ROM drives and then, right-click the device under it.

 

        4.2. Select Properties then go to Driver tab and select Update Driver.

 

Step 5: If installing the driver updates did not fix the issue, uninstall the DVD writer by doing the following:

 

        5.1. Go to Control PanelDevice ManagerDVD/CD-ROM drives and then right-click the device under it.

 

        5.2. Select Uninstall.

 

Step 6: Restart the computer. The DVD writer should be reinstalled automatically. 

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