What should I do when my DVD writer can't read discs?

Last Update date : 2017.11.13

Follow the instructions below to access the issue with your DVD player:


Step 1:  Check all physical connections between the DVD writer, the computer, and power supply; making sure that all cables are properly connected and there is power on all devices.


Step 2:  Make sure that the disc type and file format is supported by the DVD writer.


Step 3:  Try using a different disc. If the Blu-ray player can read other discs without any issue, the disc may be defective.


Step 4:  Check if the DVD writer driver needs to be updated


         ●   Go to Control Panel → Device Manager DVD/CD-ROM drives and then, right-click the device under it.


           Select Properties then go to Driver tab and select Update Driver 



Step 5:  If installing the driver updates did not fix the issue, uninstall the DVD writer by doing the following:


          ●  Go to Control PanelDevice ManagerDVD/CD-ROM drives and then right-click the device under it.


          ●  Select Uninstall. 



Step 6:  Restart the computer. The DVD writer should be reinstalled automatically.


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