Gear VR: The image on the screen looks tilted or skewed. What should i do?

Last Update date : 2017.06.29

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If the image on the screen looks tilted or skewed:

 

Step 1: Place the Gear VR on a flat surface.

 

Step 2: Ensure that the device is facing forward and the Focus adjustment wheel at the top.

 

Step 3: Wait for 5–7 seconds before using it again.

 

If your are still experiencing the same issue after following the steps above, please contact Samsung Customer Care using one of the options below.

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