How do I remove the memory card on my Galaxy A5?

Last Update date : 2017.03.27

Before removing the memory card, first unmount it for safe removal.
On the Home screen, tap Apps → Settings → Storage → Unmount SD card.

 

unmount  

 

To remove the memory card, follow these steps:

 

Step 1: Insert the ejection pin into the hole on the memory card tray to loosen the tray.

 

1 

 

Step 2: Pull out the memory card tray gently from the memory card tray slot.

 

Step 3: Remove the memory card.

 

Step 4: Insert the memory card tray back into the memory card tray slot.

 

Note:

Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or can damage the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

 

 

If you have additional questions or require further assistance, please contact Samsung Customer Care on 1300 362 603 to speak to a technical support specialist or you may log into Live Chat Support to chat with the technical team online; click here to chat now (Mon-Sun, 8am to 8pm).

 

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