What should I do for better fingerprint recognition on my Galaxy S6?

Last Update date : 2017.05.01

When you scan your fingerprints on the device, be aware of the following conditions that may affect this feature’s performance:


● The Home key contains a fingerprint recognition sensor. Ensure that the Home key is not scratched or damaged by metal objects, such as coins, keys, and necklaces.
● Ensure that the fingerprint recognition area and your fingers are clean and dry.
● The device may not recognise fingerprints that are affected by wrinkles or scars.
● The device may not recognise fingerprints from small or thin fingers.
● The screen protector supplied with the device may cause the fingerprint recognition sensor to malfunction. Remove the screen protector to improve fingerprint sensitivity.
● If you bend your finger or use a fingertip, the device may not recognise your fingerprint. Make sure to cover the entire Home key with your finger.



● To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.
● In dry environments, static electricity can build up in the device. Avoid using this feature in dry environments or before using the feature, discharge static electricity by touching a metal object.

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