How to use the Help Centre on the mySamsung App

Last Update date : 2017.01.06

You can now reach our support team via the mySamsung app, either via phone call, chat or email. To do so follow the steps below.



Step 1: On the Home Screen tap on the menu  menu button.




Step 2: Tap on Help Centre.


help centre 



Step 3: Select the desired method:


Call Us


call us  



Live Chat


live chat  







Do you have another query or wish to be contacted by Samsung?

Send an E-mail to our technical support team by clicking here.

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For all other queries, or if you require further technical assistance, please call Samsung Customer Care on 1300 362 603 or Live Chat with our Technical Team online, click here to chat now - Both services are open 24 hours, 7 days.

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