What if Bluetooth connection between Gear S3 and mobile is not established?

Last Update date : 2017.04.11

Check the following troubleshooting tips:


■ Ensure that the Bluetooth feature on both devices is activated.
■ Ensure there are no obstacles, such as walls or electrical equipment, between the devices.
■ Ensure that the latest version of the Samsung Gear app is installed on the mobile device.
■ Ensure that the Gear S3 and the other Bluetooth device are within the Bluetooth connection range (10 m).
■ The distance may vary depending on the environment the devices are used in.
■ Restart both devices and launch the Samsung Gear app on the mobile device again.

  

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