Advice when charging your Samsung smartphone

Last Update date : 2017.11.01

Samsung

 

 

Advice when charging your Samsung smartphone

 

Samsung strongly recommends using genuine Samsung charging accessories (e.g, chargers, wireless charging pads,

cables, USB-C adaptors, etc.) and batteries.

 

When seeking service for a Samsung device, we urge customers to visit a Samsung retail outlet or an authorised

service partner to ensure any parts used during a service are genuine or certified by Samsung.

 

Samsung cannot guarantee the safety of uncertified or counterfeit charging accessories and batteries.

 Samsung also cannot guarantee that uncertified or counterfeit charging accessories and batteries will not damage your

Samsung device.

 

When using a wireless charging accessory, please do not place any metal or magnetic materials (e.g. coins,

 magnetic cards) between the smartphone and the wireless charger.

 

When using wired charging accessories, always check and remove any foreign objects that may be in the connector or plug.

 

For further information regarding the safe and proper use of your Samsung device (including further advice regarding

charging your device), please refer to your Samsung user manual.

Contents Satisfaction Survey

Q1. Is this content helpful?

Q2. How satisfied were you with this content?

Q3. Tell us what you think. What could we have done to answer your question better?

Need Service? Service Center Locations

Share this item

Close Share pop-up

Thank you!

We appreciate you filling in this questionnaire and thank you for helping us improve the Samsung.com website.

ok