Troubleshooting your air conditioner remote control

Last Update date : 2017.08.04

Follow the instruction below to troubleshoot issues related to your Air Conditioner Remote Control:

 

Step 1: Always use the correct type of battery as mentioned on back of your remote control.

 

Step 2: Do not use old & new or different kinds of batteries together.

 

Step 3: Check polarization (+ -) and then insert batteries

 

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Step 4: Press any Button of remote and check in front of a digital camera or a Cell phone to check if your remote control is working.

 

Step 5: When you press any key of the remote while viewing it through the viewfinder screen of a digital camera or a Cell phone, if the LED glows, it means the remote control is working 

 

 

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If you have tried all the above instructions and if the problem still exists then please contact Samsung Customer Care on one of the options below.

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