Troubleshooting your air conditioner remote control

Last Update date : 2017.08.04

Follow the instruction below to troubleshoot issues related to your Air Conditioner Remote Control:


Step 1: Always use the correct type of battery as mentioned on back of your remote control.


Step 2: Do not use old & new or different kinds of batteries together.


Step 3: Check polarization (+ -) and then insert batteries




Step 4: Press any Button of remote and check in front of a digital camera or a Cell phone to check if your remote control is working.


Step 5: When you press any key of the remote while viewing it through the viewfinder screen of a digital camera or a Cell phone, if the LED glows, it means the remote control is working 






If you have tried all the above instructions and if the problem still exists then please contact Samsung Customer Care on one of the options below.

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