How to prevent detergent or water build-up in the detergent drawer?

Last Update date : 2017.09.27

The washing machine's automatic dispenser may need to be cleaned periodically to eliminate traces of liquid detergent and fabric softener build-up, this can solidify in the drawer compartment or inside the plastic siphon tubes. This build-up can restrict the detergent additives from entering the tub properly.


Note: For models WA406DJHDWR, WA456DRHDWR, WA5471ABW and WA5471ABP use only HE (High Efficiency) Detergent.


Symptoms of laundry additive build-up includes:


    Detergent / Fabric Softener does not dispense

    Excessive water remains in the detergent / softener compartments after cycle finishes


To prevent the above issue from happening follow the instructions below, you will need a small non-abrasive brush and warm water.


Step 1:   Pull the dispenser drawer straight back until it stops.



Step 2:   Tilt the dispenser drawer upward and remove it.



Step 3:   Remove the inserts from the 2 compartments, and then rinse the inserts and the drawer with warm water to remove traces of accumulated laundry products.



Step 4:   Clean the drawer opening using a small, non-abrasive brush to clean the area. Remove all residues from the upper and lower parts of the opening.



Step 5:   Return the inserts to the proper compartments and replace the drawer. Place the dispenser drawer rail (2) on top of the compartment rail (1), and then push the drawer in firmly.

Contents Satisfaction Survey

Q1. Is this content helpful?

Q2. How satisfied were you with this content?

Q3. Tell us what you think. What could we have done to answer your question better?

Need Service? Service Center Locations

Share this item

Close Share pop-up

Thank you!

We appreciate you filling in this questionnaire and thank you for helping us improve the website.