My washer fills water with the wrong temperature?

Last Update date : 2017.09.11

If the water in your washing machine is cold when it's supposed to be warm, or vice versa, check the following:

●  Make sure both faucets from the home's water source are turned on fully.

●  Make sure the temperature selection is correct.

●  Make sure the hoses are connected to the correct faucets.

●  Check your water heater. It should be set to deliver a minimum 40°C hot water at the tap.

●  Also, check the water heater capacity and recovery rate. If you have a small water heater and are using a lot of hot water (e.g., maybe someone's taking a long, hot shower), the supply of hot water may be depleted and need time to reheat.

●  Disconnect the water hoses and clean the inlet filter screens. The hose filter screens may be plugged (see images below)




●  As washer fills, the water temperature may change as the automatic temperature control feature checks incoming water temperature. This is normal.


●  While the washer fills, you may notice just hot and/or just cold water going through the dispenser when cold or warm wash temperatures are selected. This is a normal function of the automatic temperature control feature.

If you have additional questions or require further assistance, please contact Samsung Customer Care using one of the options below.

Contents Satisfaction Survey

Q1. Is this content helpful?

Q2. How satisfied were you with this content?

Q3. Tell us what you think. What could we have done to answer your question better?

Need Service? Service Center Locations

Share this item

Close Share pop-up

Thank you!

We appreciate you filling in this questionnaire and thank you for helping us improve the website.