Have you ever hesitated getting a new phone because you are not sure how to transfer your music, clips, photos and contacts from your old phone to your new one? Smart Switch allows you to transfer these files in 5 steps*.
Backup your data from your old smartphone on to your PC/MAC via a data cable. Data backup programs may differ depending on the manufacturer of your old smartphone.
Launch Smart Switch on your PC/MAC and connect your compatible GALAXY device to the computer with a USB Cable. Select your old compatible smartphone manufacturer or backup data folder following on screen instructions.
Choose the compatible music, clips, photos and contacts that you want to transfer and press the 'Transfer' button.
Compatible selected files will be transferred to your compatible GALAXY device.
Download the "Samsung Smart Switch Mobile" Application from Samsung Apps and install it on both your OLD and NEW GALAXY Smartphone or Tablet devices.
Note: You will be required to sign in to your Samsung account. If you do not have a Samsung account, you will be prompted to create a new one.
Start the Samsung Smart Switch Mobile Application on the OLD and NEW GALAXY devices. Please read the Smart Switch terms and conditions and if you agree select "Confirm".
Bring the OLD and NEW GALAXY devices within 50cm of each other. Select "Connect" on one of the devices only. This GALAXY device will then play a short audio clip to connect with the other GALAXY device.
NOTE: This may not work in a noisy sound environment or if a pair of headphones or a Bluetooth headset is connected to the device. If the connection fails please try again or move to a quieter environment and try again.
Select the content types you want to transfer on the OLD GALAXY device then press "Transfer". When prompted, accept the content transfer message on the NEW GALAXY device.
The selected content will be transferred from your OLD GALAXY to your NEW GALAXY.
Smart Switch is not compatible with all smart phones. Smart Switch can only transfer some music, clips, photos and contacts from the following smart phones:
Smart Switch and Smart Switch Mobile are not compatible with all GALAXY devices: