Get Support Fast
The Samsung Cares app lets you find all you need to know about Samsung products quickly and effortlessly. With several different methods to “Contact Us,” How To Video and FAQ’s right at your fingertips, the search for answers is over.
Samsung Cares has included a variety of ways to connect with Samsung. The traditional phone call, or Call Now, feature is still available, along with a Remote Access feature.. The Social Network Service has been included as well so you can connect with not only Samsung, but everyone who is a part of the Samsung social networking community. If you have a Samsung question, there is a good chance that someone else has had the same question as well. Being able to check Samsung’s Facebook and Twitter pages will help you answer those questions and maybe even answer some questions you didn’t know you had.
The FAQ has the same three step process as the How-To videos to select a product. So should you have any questions that you need answered quickly, there is a database of product specific questions always available at your fingertips. The warranty page connects to Samsung’s mobile site to provide you with a complete warranty guide.