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popular questions

  • A. By connecting a SAMSUNG TV to the Internet, InfoLink™ allows users to easily access real-time updated information and media services such as News, Weather, and Finance. It is possible to connect to InfoLink™ service while watching TV simply by using your remote control.
  • A. InfoLink™ currently offers Weather, Finance, and News contents. More contents will be available in the future as we continue to improve the service.
  • A. InfoLink™ is available on Korean and North American Series 6 and above models as well as CIS, Singaporean, Australian, and most Western and Northern European (UK, France, Italy, Spain, Germany, Norway, Sweden, Denmark, and Finland) Series 7 and above models.
  • A. You can use InfoLink™ while watching TV. You can also choose to view InfoLink™ in full screen mode.
  • A. InfoLink™ is free of charge.
  • A. You can connect your TV to the Internet via a LAN cable, whether using a direct connection or through a network switch.
    To connect to the Internet via a wireless connection or through a wireless switch, a wireless LAN (WLAN) adapter is required.
  • A. Wireless LinkStick (WIS-08BG) adapters are compatible with SAMSUNG TVs.
  • A. A wireless LAN adapter for InfoLink™ is sold separately. Please contact a SAMSUNG Electronics agent or Service Center for purchasing.
  • A. Plug your wireless adapter into the WiseLink™ connector on the side of your TV set and configure your wireless network settings from "wireless network" on the TV's SETUP menu.
  • A. It is impossible to connect to the service if your Internet connection is not properly configured. Please run the Network Test available from the Setup menu, and check your Internet settings.
  • A. On the InfoLink™ menu, select the weather icon ( ) and press the [Select] button of the remote control. Then press the yellow button and select your desired location from the city list. You can choose between today's weather and the five-day forecast by pressing the red button of the remote control.
  • A. On the InfoLink™ menu, select the stocks icon ( ) and press the [Select] button of the remote control. Then press the yellow button and select the desired exchange. After selection, use the arrow keys to enter the name of the stock you are interested in. Then press [Select] to validate your choice. You can repeat the same steps to view information for up to five different stocks at a time, and delete a stock from the list by selecting it and pressing the green button. Your favourite stocks list is automatically stored in the TV's memory.
  • A. On the InfoLink™ menu, select the news icon ( ) and press the [Select] button of the remote control. Then press the red button and select the desired news topic (business, sports, politics, etc.) from the menu. Use the up/down arrows to navigate through the headlines, and press the [Select] button to display the full article. To return to the headlines, press the [Back] button of the remote control.
  • A. On the InfoLink™ menu, select the settings icon ( ) and press the [Select] button of the remote control. This opens the Settings menu where you can change Auto Launch and Display Timing settings as well as font size, background colour, and menu positions.
  • A. InfoLink™ offers contents in English, German, French, Italian, Spanish, Russian, and Korean, depending on your location. Please note that local language contents are not available for some regions:
    - Northern Europe contents are available in English (UK contents) only.
    - Mexico contents are available in English (US contents) only.
    - For CIS countries other than Russia, contents are available in Russian only.
    However, we plan to make more languages available in more regions in the near future.
  • A. SAMSUNG does not provide any content. Content providers are country-specific:
    - Canada, Europe (except CIS), Singapore, and Australia contents are provided by Yahoo! Inc.
    - USA and Mexico contents are provided by USA TODAY.
    - Russia/CIS contents are provided by Ros Business Consulting (RBC).
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